Privacy Policy

Introduction

RainInfra ("we", "our", "us") respects your privacy. This policy explains what personal information we collect when you use raininfra.com, how we use it, and the choices you have. By using the platform you consent to the practices described here.

Information We Collect

We collect information you provide directly and information generated by your use of the platform:

• Account details: name, email, phone number, city and role (customer, owner or broker).
• Listing details: property information, photographs, pricing and documents submitted for verification.
• Enquiry details: messages sent to sellers and contact preferences.
• Usage data: device information and pages visited, used to improve the platform.

How We Use Your Information

We use your information to operate the platform: verifying listings with police authorities, routing enquiries to sellers, generating e-sign agreements, providing customer support, and sending service notifications such as OTPs and property alerts. We do not sell your personal data.

Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings; disabling them may limit some features.

Data Sharing

We share data only where necessary: with police authorities for listing verification, with the specific seller or buyer involved in your enquiry, with service providers who help us operate the platform under confidentiality obligations, and where required by law.

Data Security

We use industry-standard safeguards such as encryption in transit, access controls and periodic reviews. No method of transmission is fully secure, but we work continuously to protect your information.

Your Rights

You may access, correct or delete your personal information at any time by contacting us. You can also opt out of non-essential communications. We will respond to requests within a reasonable timeframe.

Third-Party Links

The platform may contain links to third-party sites (for example, map services or social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Updates to This Policy

We may update this policy periodically. Material changes will be announced on the platform, and the "Last updated" date above will reflect the latest revision.

Contact Us

For privacy questions or requests, contact info@raininfra.com or +91 92442 52123, any day between 9 AM and 7 PM.